Jetstar announces direct flights from Sydney to Hervey Bay


The budget airline is now flying directly from Sydney to Hervey Bay on Queensland’s Fraser Coast.

The A320 flight will operate three times a week, with the potential for more than 1100 passengers each week.

Jetstar has announced new direct flights from Sydney to Hervey Bay.
Jetstar has announced new direct flights from Sydney to Hervey Bay. (Louise Kennerley/Sydney Morning Herald)

The service was planned in partnership with the Queensland Government and the Fraser Coast Regional Council.

To mark the launch of the new flights, Jetstar has announced a 36-hour flash sale for $59 fares.

Sydney to Hervey Bay is Jetstar’s 20th domestic destination, according to CEO Gareth Evans.

“With international borders closed, our customers are telling us they are keen to explore more of Australia,” he said in a statement.

“Launching in time for the mid-year school holidays, we expect our flights to Hervey Bay will be a really popular holiday option for travellers.”

Hervey Bay is famous for its whale-watching tours.
Hervey Bay is famous for its whale-watching tours. (Sydney Morning Herald)

Hervey Bay is famous for its whale-watching, coral reefs and wilderness.

The new flights were celebrated by Fraser Coast Mayor George Seymour.

“There are not many places in Australia where you can step off a plane after a 90-minute flight from Sydney to a reef, wilderness or whales experience at your doorstep,” Cr Seymour said.

“While the drive market to the Fraser Coast has been strong, we need connections in the sky as well and these new direct flights to and from Sydney will help our region as we continue to emerge from the COVID-19 pandemic.”

Tourism Minister Stirling Hinchliffe said the flights would support 67 jobs in the Hervey Bay region.

Mr Hinchcliffe said the flights had the potential to deliver an $8 million boost to the local economy.

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Charter freight flights from South America help get stranded Australians home during coronavirus pandemic


Victoria Keating has barely slept in days and her small team of Queenstown travel agents is in desperate need of a break.

For weeks, they have been working from across the Tasman to help Australians stuck in various parts of South America.

Today, they are eagerly awaiting the arrival of a charter flight from Chile’s capital, Santiago, to Sydney.

“It’s been quite the rollercoaster,” Ms Keating said.

“Getting the plane was difficult, getting the seats into Australia was difficult.

“We just really wanted to try and get as many people home as possible.”

More than 120 Australians are expected to arrive on the charter flight, which cost passengers just under $4,000 a ticket.

After they disembark in Sydney, the plane is scheduled to fly to Auckland where it will pick up South Americans wanting to return home from New Zealand.

“Which was particularly scary … it’s a big risk to take but we knew that the demand was there.”

Limited options for Australians in South America

Samuel McDowell and his family made it home to Sydney from Paraguay.(Supplied)

Ms Keating moved to New Zealand from Australia nearly 17 years ago.

As COVID-19 shut the international travel industry down last year, she noticed a large number of South Americans living in Queenstown with no way of getting home.

Her agency, X Travel, started trying to find people seats on cargo flights but were soon inundated with requests from Aussies and Kiwis in South America wanting to travel in the other direction.

“For many countries, including the likes of Peru and Colombia, the borders actually didn’t open until October,” Ms Keating said.

Samuel McDowell and his family got seats on another one of X Travel’s flights earlier this year after struggling to find a way home from Paraguay, where he and his wife were working as doctors for a rural health clinic.

“They were just brilliant, they made it all happen,” he said.

Three smiling women facing the camera
Fanny Lindblad-Hillary, Niki Davies and Victoria Keating from X Travel(Supplied)

“The [other] options were very convoluted, you had to go up through America or even worse through Europe and the risks of getting stranded were very high.

“And then of course there’s the cost. And for a family of five like ours, $50,000 was not reasonable or attainable for us at that time.”

Race against time for pregnant Australian

Another Australian with personal experience of the challenges many are facing is Annalisa Powell, who recently made it home from Brazil.

She first wanted to return after she and her Brazilian partner lost their work as musicians due to COVID-19.

However, the situation became more urgent when they realised she was pregnant.

“[Our] flights got repeatedly cancelled and then bumped and then cancelled … and it was getting later and later in the pregnancy,” she said.

Ms Powell completed her two weeks’ quarantine in New South Wales before arriving in her home state of Western Australia.

“When we touched down on Perth soil, I was just exhausted I guess from the whole experience,” she said.

“We were sitting in the airport waiting for my parents to come and when I saw them I just broke down, it was crazy.

“I think at this point in my life I need some family support and I just didn’t have anything in Brazil.”

Australian Government defends support

Hundreds of people packed together at an airport in Peru.
Peru is one of the South American nations where more than 1,000 Australians remain stranded.(Supplied: Merinda Kyle)

Ms Powell speaks highly of the support she received from the embassy in Brazil but other Australians in South America have told the ABC they feel let down by the federal government.

In a statement, the Department of Foreign Affairs and Trade (DFAT) said the government had provided support for the charter flight landing in Sydney today.

It also said its highest priority was helping vulnerable Australians overseas.

“Since March, DFAT has helped over 40,700 Australians return on over 500 flights including over 15,000 people on 108 government facilitated flights,” it said.

“Twenty of these facilitated flights assisted Australians to return from South America.”

Of the 40,000 Australians around the world still registered with DFAT as wanting to return, around 1,000 are believed to be in South America.

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A new digital vaccination passport will be trialled on flights between Auckland and Sydney



Air New Zealand will trial a digital travel pass to give airlines and border authorities access to passenger health information, including their Covid-19 vaccination status, the carrier said Monday.

The scheme, dubbed a “vaccination passport” by industry observers, is intended to streamline travel once borders reopen by allowing passengers to store their health credentials in one place.

“It’s essentially like having a digital health certificate that can be easily and securely shared with airlines,” said Air New Zealand chief digital officer Jennifer Sepull.

The proposed scheme relies on an app developed by the International Air Transport Association and other airlines including Etihad and Emirates have already signed up for their own trials.

Air New Zealand aims to trial the pass on flights between Auckland and Sydney, beginning in April. 

The association’s senior vice-president Nick Careen said the app is an important milestone in restarting international travel as global vaccine rollouts get underway.

“Governments can be confident that passengers who are ‘OK to travel’ are in full compliance of Covid-19 travel requirements,” he said.

Mr Careen said the app ensured privacy by giving users control of the health data they provided.

Australia formed a one-way trans-Tasman travel bubble with New Zealand in May last year. Under the agreement residents from New Zealand would be allowed to travel in and out of Australia without quarantine.

New Zealand was supposed to allow travellers from Australia into their country by the end of March this year. 

But, due to new outbreaks in both countries, New Zealand Prime Minister Jacinda Ardern now says talks are still ongoing as to when they will open the bubble. 

New Zealand has been praised globally for their efforts to stamp out the virus. The country was among the first in the world to impose border restrictions and internal lockdowns.

They have reported a total of 2357 cases and 26 deaths since the pandemic began.

The Air New Zealand trial begins in April.

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Air New Zealand to trial digital coronavirus vaccination passport Travel Pass for flights to Australia



Air New Zealand has announced it will trial a digital vaccination passport on flights between Auckland and Sydney from April.

The trial of the Travel Pass app, developed by the International Air Transport Association, will allow travellers to create a ‘digital health wallet’ that is linked to their passport.

Once they have been tested or vaccinated, the lab can securely send that information to the app, which is then cross-checked against the travel requirements for the country they hoped to visit.

Air New Zealand chief digital officer Jennifer Sepull compared the use of the app to a “digital health certificate that can be easily and securely shared with airlines”.

“Reassuring customers that travel is, in fact, safe is one of our priorities. By using the app, customers can have confidence that everyone onboard meets the same government health requirements they do,” she said.

“By having a place to store all your health credentials digitally in one place, it will not only speed up the check-in process but unlock the potential for contactless travel.”

The airline said the trial would run for three weeks once the app was available in April, and aircrew and customers would be invited to join.

Air New Zealand said there was no centralised database holding passenger’s personal information, and it was shared with airlines at their discretion.

The IATA said the app would also provide information on a government’s health and entry requirements, locations of testing and vaccination centres.

In a statement, a federal Department of Health spokesperson said the government looked forward to reviewing the outcomes of the NZ trial.

“The Australian government is supportive of ways to ensure the safety of the Australian community through the efficient collection and verification of traveller data whilst adhering to strict privacy provisions,” the spokesperson said.

Earlier this month, Government Services Minister Stuart Robert said the federal government was involved in the World Health Organization’s vaccination passport working group and with other governments to ensure interoperability.

He said there were four leading contenders working on vaccination passports, including the Travel Pass, an app by IBM, and the Health Pass by American company Clear, which was being used in airports across the United States.

The government has announced that Australians would be able to access their record of COVID-19 vaccination on their phones, which would be logged on the national immunisation register and then made available on the MyGov website or through the Medicare app.

In November, Qantas chief executive Alan Joyce said the company was looking into options for digital health passes, as well as looking at making it compulsory for passengers to prove they are vaccinated against COVID-19 before boarding flights to or from Australia.

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Qantas launches new flights to Coffs Harbour and Byron Bay


With holidays in our own backyard being more sought after than ever before, Qantas has added three new routes to its domestic flight schedule as the major airline seeks to set up new travel corridors while the international flight market remains frozen.

The airline hopes to capitalise on pent-up demand for domestic travel while overseas destinations remain off-limits due to the coronavirus pandemic.

The Australian airline announced on Friday that from next month, the three new routes will be between Melbourne and Coffs Harbour, Brisbane and Coffs Harbour, and Canberra to the ever popular Byron Bay.

The announcement comes just two months after the airline announced seven new routes in December including Melbourne to Wagga Wagga, Merimbula, Mount Gambier, Albury and Newcastle.

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According to QantasLink CEO John Gissing, the new routes will go on sale from $129 one way, and provide Australians with more options to explore more of Australia’s own backyard.

“With international borders closed, we want to make it even easier for travellers to holiday around Australia,” said Mr Gissing.

“The beautiful coastal hubs of Byron Bay and Coffs Harbour continue to be incredibly popular with travellers, so it makes sense to provide direct connections from other capital cities to make them even more accessible.

“These new flights are good news for local businesses, hospitality and tour operators, helping drive tourism and reviving the industry that has been hurting from COVID-19.”

Currently, Qantas operates up to 20 return flights per week between Sydney and Ballina Byron Bay and 28 weekly return flights between Sydney and Coffs Harbour.

The newly announced routes will have the following schedule in 2021:

– Melbourne to Coffs Harbour – flights will operate daily with Qantas’ Boeing 717 aircraft.

– Brisbane to Coffs Harbour – flights will operate four days per week with the turboprop Q400 aircraft.

– Canberra to Byron Bay – Qantas’ first ever direct service connecting the two destinations, offering two flights per week with the turboprop Q400 aircraft. Flights will initially operate in April and Qantas will look to continue the service from July in line with demand.

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Victoria suspends international flights during five-day lockdown as Holiday Inn cluster grows to 14 cases


Premier Daniel Andrews has confirmed that international flights into Victoria have been suspended while the state endures a five-day lockdown due to a growing COVID-19 cluster.

One new locally-acquired case was reported in Victoria on Saturday which authorities have linked to the Melbourne Airport’s Holiday Inn cluster. 

The man in his 30s, from Point Cook in Melbourne’s west, is a friend of a worker at the quarantine hotel. 

Speaking to reporters on Saturday, Mr Andrews said Prime Minister Scott Morrison had agreed to the suspension of flights.

“It’s not instantaneous because flights are already in the air, and people are well and truly on their way to coming home. They may be in transit, they may be in Singapore or another place, all those issues,” he said.

“There will be five more flights. We think there are about 100 passengers on those. They will be appropriately taken care of, but there are no further fights flights beyond those five until next Thursday but will keep you informed of that as we get closer to Thursday.”

The Victorian weekly cap had been set to lift from 1210 to 1310 overseas arrivals.

A reduced traveller cap would make it harder for Australians stranded overseas to make it home. Thousands are already struggling with constantly cancelled flights and high ticket prices.

Mr Andrews said it was for the federal government to decide how many people would be returning to Australia.

But Mr Morrison has defended the hotel quarantine program, arguing that leaks are inevitable.

The Commonwealth has now declared greater Melbourne a COVID-19 hotspot as it manages the new outbreak. 

Mr Andrews said there are now 14 cases linked to Melbourne Airport’s Holiday Inn, the site from where the UK variant of the virus escaped. 

He said the recent case’s 38 primary close contacts are isolating and have been tested. 

“That will be a big focus of our efforts today and we hope to be able to report negative results … as soon as they come to us, most likely a feature of tomorrow’s briefing,” he said. 

There are now 996 identified primary contacts of the Holiday Inn outbreak in isolation.

Mr Andrews also noted that 11 of the 12 staff at the exposure site at Brunetti’s cafe at a Melbourne Airport terminal between 4:45am and 1:15pm on Tuesday have now tested negative.

More than 2000 passengers who went through the airport have been asked to isolate and get tested. 

Mr Andrews praised the “courage” and “compassion” of Victorians as the state endures another lockdown, saying it “sets us apart”. 

“There is pain out there and I will have more to say about support for business and others who have been negatively impacted by this absolutely necessary public health measure, to protect all the things we’ve built, this precious thing with built,” the premier said.

“I know it’s not easy, and that is why there will be support there and I will have more to say.”

Australian Chief Medical Officer Paul Kelly.

AAP

Australia’s Chief Medical Officer Paul Kelly on Saturday said the outbreak in Victoria is so far “contained” because all of the new cases are in previously-identified close contacts of existing cases. 

But he said concern remains around the Tullamarine exposure site, connected to the worker at Brunetti’s cafe. 

“Literally thousands of people would have gone through that place … so all states and territories are now undertaking quite significant contact tracing exercises in the same way as is happening in Victoria,” he said. 

The virus has escaped from hotel quarantine in Sydney, Perth, Brisbane and Adelaide in recent months.

Dr Kelly said he has “full confidence in the Victorian hotel quarantine system”, adding several reviews of the systems across the country “has stood us in a very good stead”. 

“We have had a very small number of breaches but of course we can always learn from what happens and that continuous quality improvement approach is what we are taking,” he said. 

Hotel quarantine boss denies nebuliser claim

The state’s health authorities maintain the Melbourne outbreak can be traced back to a family of three who quarantined at the Holiday Inn and are believed to have been infected overseas.

One family member, who is in intensive care, used a medical device called a nebuliser in their room despite them being banned outside of medi-hotels.

Speaking to The Age, the man, who has remained anonymous, claimed he had twice been given permission from quarantine staff to use the device. 

COVID-19 Quarantine Victoria commissioner Emma Cassar faced repeated questions from reporters on Saturday afternoon, denying multiple times the man declared the item.

“I can categorically say that there is no evidence from our audit that he has raised this with our health team,” she told them. “[There was no record] of a nebuliser in the sytem. I can’t disclose other things because that would be a breach of his privacy.” 

COVID-19 Quarantine Victoria Commissioner Emma Cassar gives a media briefing on 13 February, 2021 in Melbourne.

COVID-19 Quarantine Victoria Commissioner Emma Cassar gives a media briefing on 13 February, 2021 in Melbourne.

Getty Images AsiaPac

Ms Cassar apologised to the man “for his treatment”, saying it was “unfortunate that this is playing out in the media”. 

“I am deeply sorry for his treatment. No one ever wanted this to happen and I am sorry that this has been played out the way it has. It is awful. We have never accused him of doing the wrong thing, he hasn’t done the wrong thing.”

Earlier, Mr Andrews was asked repeatedly about conflicting reports over the family member, but said he would direct those to Ms Cassar. 

“My understanding and my expectation is that all relevant material within any government department will be shared with anyone who needs to know about it and it was my sense that was happening,” he said.

In the same press conference, Chief Health Officer Brett Sutton addressed concerns over the possibility of an extended lockdown, after a recent health directive made reference to 26 February.

“All directions have always been written until the end of the emergency period, whenever that relevant state of emergency period has been extended. That applies to all directions across all periods,” he said.

“So they will be revoked at any point where we think the settings need to be changed. So that has applied previously when we have already had a flagged date of easing of restrictions. We have still had an end date of the end of state of emergency period is absolutely nothing different in the way directions have made written at this stage.

“Nothing should be read into it as having an intention to extend beyond a day beyond when we think they need to be in place. For now, that is five days, absolutely.”

Elsewhere, NSW and Queensland on Saturday both reported no new local cases in their respective 24-hour reporting windows. Both states reported two new cases in travellers in hotel quarantine.

Victorian visitors to NSW from Saturday will be obliged to follow their home state’s “stay at home” orders. This does not apply to residents of NSW border communities unless they have visited Greater Melbourne.

But NSW has strongly advised its residents to avoid non-essential travel to Victoria.

Tasmania, Northern Territory, Queensland, Western Australia and South Australia have closed their borders to Victorian travellers.

– Additional reporting by AAP.

People in Australia must stay at least 1.5 metres away from others. Check your jurisdiction’s restrictions on gathering limits. If you are experiencing cold or flu symptoms, stay home and arrange a test by calling your doctor or contact the Coronavirus Health Information Hotline on 1800 020 080.

News and information is available in 63 languages at sbs.com.au/coronavirus

Please check the relevant guidelines for your state or territory: NSWVictoriaQueenslandWestern AustraliaSouth AustraliaNorthern TerritoryACTTasmania

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Cathay Pacific axe all long-haul flights to Australia, excluding Sydney


Cathay Pacific Airways has announced they will be axing all flights to Australia, except routes servicing Sydney, following Hong Kong’s plan to introduce tough new quarantine rules on airline crew.

The airline announced the intention to cull flights to most of Australia, as well as Vancouver, San Francisco and Frankfurt in response to the local government’s new ruling that will force flight staff into quarantine for 14 days if they leave China.

The reduction in flights is expected to begin on February 20 and last until at least the end of the month.

RELATED: Emirates to resume flights to Australia after meeting COVID standards

With flights to Brisbane, Perth, Melbourne and Auckland now on the cutting room floor, only the airline’s five weekly flights between Hong Kong and Sydney will remain in place.

“In view of the Hong Kong SAR Government’s latest announcement, with effect from February 20, 2021 our Hong Kong-based pilots and cabin crew are required to undergo 14 days of hotel quarantine plus 7 days of medical surveillance when they return to Hong Kong after being on duty,” the airline confirmed in a statement, as reported by Executive Traveller.

“The new measure will have a significant impact on our ability to service our passenger and cargo markets,” noted Cathay Pacific chief operating officer Ronald Lam.

According to local media, flights in the region that will go ahead include Taipei, Beijing, Shanghai, Jakarta, Surabaya, Osaka, Tokyo, Manila, Singapore and Bangkok.

In addition to Sydney, the long-haul flights that survived the cull include to Los Angeles, New York, Toronto, plus flights one-way from Hong Kong to London and one-way from Amsterdam to Hong Kong.

It is understood the airline made the decision following the government’s announcement on

February 5 following growing concern over the risk of importing mutant strains of COVID-19.

The new order requires city-based pilots and cabin crew to quarantine in a designated hotel for 14 days, before re-entering the community and undergoing an extra seven days of medical surveillance involving regular temperature checks and health monitoring.

The decision comes just weeks after Emirates backflipped on their decision to no longer fly into Sydney, Melbourne and Brisbane.

The airline’s sudden U-turn to resume flights to the east coast of Australia came as the Australian government lifted international arrival caps within Australia from mid-February.

The number of people allowed to fly into NSW, Queensland and Western Australia were halved at the beginning of January in response to the new strain of the virus from the United Kingdom.

But the weekly cap will now increase from 4127 to at least 6362 nationwide.

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Tasmanian fresh produce exporters say direct international freight flights a ‘gamechanger’


Tasmanian producers and exporters of fresh produce are desperate for direct “lifeline” flights between Hobart and Hong Kong to continue in the future.

The air freight service has operated three times a week since December, delivering live seafood, cherries, lettuce and other products to key South-East Asian markets.

The last regular flight flew out of Tasmania earlier this week.

Abalone exporter Alex Cuthbertson said the flights had been a “godsend” for his business.

“The direct flight has been wonderful. It has been a lifeline for us given COVID and limited domestic flights,” he said.

“The fish are getting there in top quality.”

Mr Cuthbertson says the live abalone fare better on the direct flights.(ABC News: Monte Bovill)

Mr Cuthbertson said the alternative to the flights was risky, and involved transporting live abalone to Launceston, before getting them on a domestic plane to Melbourne.

“The quality of the fish can be affected and there is also the chance of flights being delayed in Melbourne.”

Now the flights have ceased, Mr Cuthbertson said he was optimistic they may start up again.

“It would be nice to have a flight once or twice a week, but … I’m not sure what else can be put on the plane,” he said.

“Abalone won’t be able to fill the whole plane itself.”

Discussions underway to continue flights

Chris Fox, from Link Logistics, which was behind the flights, said discussions were underway with Cathay Pacific.

“We’re having discussions with Cathay Pacific in relation to running a flight once a week throughout March,” he said.

“We’ll just see what that looks like and what sort of support we get from the business community.”

A graphic representation of freight flights transporting seafood, cherries, lettuce and cheese from Tasmania to Asia.
Tasmanian exports to Asia are significant for the state’s economy(ABC News)

Mr Fox said there had been “very strong” uptake for the flights.

“Chinese New Year is now upon us and the cherry season has come to a close, which had a very high demand on the planes,” he said.

“We’re trying to support the live seafood market and other commodities that wish to utilise the aircraft to go into Hong Kong or beyond to other destinations.

“We don’t have the volume to bring in three to four flights, but we feel we will get good support on one flight a week.”

Adding to the uncertainty, Cathay Pacific has announced it will temporarily suspend all services to Australia, except to Sydney, resulting in the cancellation of a scheduled flight to Hobart later this month.

It’s not clear if the decision will impact the flights planned for March and later this year.

Cherry growers keen to support flights next season

Tony Coad from Reid Fruits said the flights had benefited the cherry producer.

“We have been putting up to 30 tonnes of produce per flight,” he said.

“It has been a gamechanger for this season.”

A white Cathay Pacific freight aeroplane on the tarmac being loaded.
Tasmanian exporters say the direct flights to Asia are essential.(ABC News)

Mr Coad said the flights saved two days in transit time.

“It really simplified the process,” he said.

“We’d support them again if they could become regular seasonal flights each year.”

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Air Canada puts all Rouge flights on hiatus


Air Canada is putting all Rouge flights on hold as a result of new travel rules brought in by the government last week to scale back non-essential travel even more.

The rules targeted flights to sun destinations in the Caribbean, and most Air Canada flights to that area are operated by Rouge.

“As a result of our suspension of all flights to the Caribbean and Mexico at the request of the Canadian government, we are again pausing our Rouge operations effective Feb. 8 as these flights are primarily operated by Rouge,” the airline told CBC News in a statement late Wednesday.

The last Rouge flight is scheduled to run on Feb. 8. After that, there will be no further Rouge flights anywhere until further notice.

The airline said the decision will mean that about 80 people will be placed on temporary layoff.

“Rouge remains a part of Air Canada’s overall business strategy,” the airline said.

Prof. Fred Lazar of the Schulich School of Business at York University in Toronto said the move is just another body blow to an airline industry that can’t afford it.

“I’m not surprised, but disappointed,” he said of the news in an interview. 

“There is almost no place they can travel these days,” Lazar said, because government rules have systematically reined in every way the airlines have come up with to stay in business through the pandemic.

He said travel is being unfairly targeted as a way of deflecting attention from Canada’s COVID-19 vaccine rollout, which is behind schedule and well behind the pace of other countries.

Running out of options

“There is no real logic to what they are doing,” he said. “They are doing it to cater to the vast majority of Canadians that have a holier than thou attitude toward travel.”

While the airline stressed that suspension is only temporary, Lazar said the industry is running out of options.

“The only hope is the European market opens up by the spring. Otherwise they’re out of operation pretty much for the rest of the year,” he said.

“I’m disappointed that they have to lose their jobs again because of the policies introduced by the government.”

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Australians Attempting To Flee The UK, Banned Flights From International Hubs

banned flights

With the fear of the escalating cases of a new coronavirus strain from the United Kingdom, Australians attempting to flee the country suffered a major blow. This was after the British Government banned flights from a major international hub.

With this ban, from midnight tonight (AEDT), the United Arab Emirates (UAE) will be added to the UK’s “red list” of coronavirus hotspots.

According to British authorities, direct flights to the UAE had been barred due to the concerns over the spread of a more contagious and potentially vaccine-resistant COVID-19 variant first identified in South Africa.

This decision presented a devastating blow for Australians who had already booked their flights homeward bound from the UK with the either of the UAE’s major carriers Etihad and Emirates.

The ban, which has already came into effect, also includes Burundi and Rwanda.

For instance, Luke Smith was awake at 3:00 am today in Townsville, in North Queensland, booking flights for his fiancée Victoria Harrower and 10-month-old son Charlie to return home from Scotland. Unfortunately, a few hours later, they were cancelled.

As per Mr Smith “This is the fourth flight we’ve had cancelled. It’s getting pretty bad emotionally for us.”

In line with this dispute, a spokesperson from Emirates stated: “We regret the inconvenience caused, and affected customers should contact their booking agent or Emirates call centre for rebooking.”

More so, on Etihad’s end, a statement explained “If your plans have been affected, we’ll keep your ticket open for you to book whenever you’re ready. You don’t have to contact us straight away to change your flight.”

As many Australian have been affected by this unfortunate occurrence, Health Minister Greg Hunt said the Federal Government would assess how the UK’s border changes would affect Australians keen to return home. This goes along with Australia’s High Commission in the UK taking to Facebook saying “We are working with Emirates and Etihad — the principally affected carriers — to understand the impact on outbound travel from the UK.”

Further developments are still at pending since the mandate was just made effective with Australians hoping for considerations regarding their situation.

(Image source: ABC News)