December 2020 had been the biggest month Australia Post had in 211 years, with more than 52 million parcels delivered.
Australia Post had noted a 20 per cent increase the previous December due in part to the pandemic and more people preferring to shop online.
In just 19 days of the month, more than two million parcels were delivered across the country.
As per Rodney Boys, Australia Post’s Acting Chief Executive Officer and Managing Director, while he expected the delivery service to have its busiest Christmas ever, the true volume exceeded expectations.
“There is no denying that online shopping grew strongly through 2020, and this reached a new level in December as millions of people chose to buy their Christmas gifts online. Ongoing COVID-19 restrictions, social distancing and reduced domestic flights coupled with significantly higher parcel volumes meant that delivering Christmas 2020 for all Australians was always going to be incredibly challenging.”
Mr Boys added that 60 new or re-purposed facilities were opened, 3000 vehicles added to the fleet and more than 2700 labourers undertook supplementary training.
“These results were only made possible through the absolute commitment and dedication of our incredible team and our licensed post office and delivery contractor partners across the country that worked tirelessly under difficult circumstances for their communities to deliver a truly phenomenal Christmas,” Mr Boys said.
Meanwhile, Paul Fletcher, the Minister for Communications, Urban Infrastructure, Cities and the Arts thanked Australia Post workers for dealing with the “unprecedented demand”.
It was just last December food and liquor sales skyrocketed up to 50 per cent, fashion rose 37 per cent and there was a 36 per cent increase in the sale of garden products in comparison to 2019.
(Image source: Bendigo Advertiser)