Complaints about food delivery No. 1 on annual list of nuisance 911 calls

The presence of COVID-19 gave a different twist to some 911 calls this year, with food delivery complaints and questions about lockdown topping E-Comm’s annual list of the worst reasons people called the emergency line. 

Inquiries about the legality of owning a trampoline during a pandemic and requests for assistance applying for CERB also made the list of ridiculous calls to B.C.’s largest emergency call centre. 

E-Comm released their annual list of nuisance callers on Wednesday in an effort to remind the public that 911 should only be dialled in an emergency.

This year, in addition to the COVID-19 related inquiries, E-Comm dispatchers dealt with some familiar consumer complaints, including calls about bank cards stuck in ATM machines, and smoking in restricted areas.

E-Comm dispatcher Meghan McMath says general complaints to the emergency line that aren’t police, fire or ambulance matters, divert critical resources from those in real emergencies.

“That means that every moment we spend responding to general questions, concerns or complaints takes away from our priority — helping people who need help right away,” McMath said in a written statement.

E-Comm officials say inquires that are not urgent, such as confirming the time, are all “inappropriate” as they “don’t involve immediate risk to life or property.”

Here is E-Comm’s top 10 reasons not to call 911 in 2020:

  1. To complain that a food delivery driver did not deliver a meal.
  2. To inquire if there is a full lockdown for COVID-19.
  3. To ask if having a trampoline is illegal during COVID-19.
  4. To ask for assistance applying for CERB.
  5. To complain that a mattress purchased second-hand was more soiled than advertised.
  6. To report that a bank card was stuck in the ATM.
  7. To report a neighbour for smoking in a non-smoking building.
  8. To inquire about how to enter a career in law enforcement.
  9. To confirm the time.
  10. To ask for help after getting locked out of the car.

E-Comm has handled more than 1.7 million 911 calls this year at its two centres on Vancouver Island and in East Vancouver, according to a written statement.

The organization is the first point of contact for 911 callers in 25 regional districts in the province and provides dispatch services for more than 70 police agencies and fire departments across B.C.

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TikTok pyjama dancer Johnson Wen in Brisbane Magistrates Court for public nuisance

The antics of a TikTok prankster with a penchant for pyjamas and dancing on the road have landed him in court after he dangled dangerously off a footbridge in Brisbane.

Toowong’s Johnson Wen appeared in Brisbane Magistrates Court today wearing his trademark pyjamas and clutching a teddy bear pillow.

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Wen pleaded guilty to committing a public nuisance and unregulated high risk activity.

The 21-year-old’s modus operandi is performing the “floss” dance move in public, typically busy city intersections, while wearing pyjamas and then uploading the footage to the social media platform TikTok.

But it was stunts of a different kind which saw him charged by police.

The court heard Wen walked onto the Museum and Cultural Centre footbridge at Southbank on July 11.

Police Prosecutor Mark Hughes said Wen then climbed over the railing of the five metre high bridge.

“He proceeded to lower himself down and up again … he wasn’t wearing a harness,” Sgt Hughes said.

In another incident in January at the South Brisbane bus terminal Wen walked into the middle of the road repeatedly throwing a hat in circles before lying down.

Sgt Hughes said a bus was forced to slow down to avoid hitting him.

At one point during proceedings Magistrate Robbie Davies called Wen out for smiling in court, saying it wasn’t a “a very good look”.

Wen’s Legal Aid lawyer said Wen was affected by anti-anxiety medication Xanax at the time and had little recollection of the incidents.

But Mr Davies did not accept this.

“What I‘m really left with is a situation where on two different occasions you just behaved like a bit of an idiot,” Mr Davies said, fining Wen $250

Outside court Wen told the Courier Mail he was going to tone it down and stay out of trouble

“I‘m probably going to behave more,” he said.

Wen said he’d been doing the floss for a longtime before he started recording it and posting it to TikTok.

“I‘ve been wearing coloured pyjamas a long time, yellow, pink, purple, black and blue and red, I don’t why, I just randomly wear pyjamas. I think they’re cool.”

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