Sydney Travelodge hotel removed from coronavirus quarantine program after police audit

The NSW Government is moving 366 returned overseas travellers out of a Sydney hotel after dumping it from the quarantine program.

The ABC understands the Travelodge Hotel in central Sydney was found to not meet the expectations of authorities during an audit carried out by police.

Travellers who were staying there have begun being relocated to other hotels in the city, in a move expected to take around 12 hours to complete.

“Hotels that do not meet the expectations are rotated out of the hotels roster,” NSW Police said in a statement.

“On Tuesday … NSW Police ascertained that one such hotel did not meet the expectations required as part of the quarantine program.

“A decision was made to relocate all 366 guests to another, more suitable accommodation.”

Passenger didn’t feel ‘physically safe’ in ‘dirty’ room

Kelsey Burrows, who landed in Sydney from Dublin on Saturday, said she was suddenly awoken at 5:30pm by a voice over the PA instructing guests to evacuate within two hours.

“I was taking a nap, because I was still quite jet-lagged … there was a building-wide announcement that we were changing locations,” she told the ABC while “furiously” packing.

“There was no indication as to why or where we were going.”

Kelsey Burrows was told she had two hours to pack her things.(Instagram: onthefringeotf)

Lauren Farmer, who landed from Scotland, said the conditions of rooms were so deplorable, she did not “feel physically safe in that space”.

“Even though I knew the Travelodge is a budget hotel, I arrived and the room that hadn’t been cleaned properly,” Ms Farmer said.

“The tables were sticky, there was white powder all over the carpet, there were clumps of someone’s hair on the couch.

She said she also observed many guards not wearing masks.

Ms Burrows said during her short stay at the Travelodge, she found cockroaches in her room and was given bug spray by the concierge after complaining.

She said breakfast at times did not arrive until 11:30am in the morning.

Ms Farmer said she heard similar complaints from dozens of other guests and leaving was “like they’ve won the lottery”.

“I just can’t even explain how happy they are,” she said.

“I want to emphasize that no-one is expecting luxury or needs anything near that. We just need a place that’s clean and where we feel like we’ll leave with our mental and physical wellbeing.”

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