Delisted Roo unhappy with list cull process


Marley Williams has criticised North Melbourne’s handling of the mass delistings following the conclusion of last season.

Williams was one of 11 players culled by the Kangaroos as the club looks to bounce back in 2021 following a tumultuous three-win 2020 campaign.

The 128-game defender says the communication left a lot to be desired during the exit meetings.

“There was a lot of tears after. I think everyone just held it in until we were on the beers and the beers let it out of them,” Williams told SEN Mornings.

“I’m definitely not happy with the process, I think there could have been a lot more communication between the guys that weren’t going to get a contract.

“I can guarantee they knew we weren’t going to be there earlier and it would have been nice if some of the boys were worded up a bit earlier … not a two or three-minute chat.

“Guys like Majak (Daw) who thought he was going to get another contract – give him 45 minutes and not a three-minute chat.

“I think it was handled in the wrong way. I think the communication could have been better. It was a tough time for the whole club.”

Williams, who played eight games in 2020, described the year as a “shambles” and admitted he lost his enjoyment for the game while staying in the hub.

“I lost the fun – this year killed me. I’m probably not the only one, there was 11 of us,” he said.

“The fun went out of the game and it was tough for everyone.

“It’s hard to explain how hard it was unless you’re up there. I guess it would have been a lot easier if we were winning and I was playing.

“We won three games, which I didn’t know – I guess the year was just a shambles. I’ve just forgotten about AFL footy and I had no idea that we only won three games.”

Williams, 27, will play local football for Southern Football League side Port Melbourne Colts in 2021.







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US Election 2020: Vladimir Putin’s silence is a foreboding sign he is unhappy over Trump


Russia’s response to the news of Joe Biden’s election win in the US is remarkably different compared to Vladimir Putin’s well wishes to Donald Trump four years earlier.

In the hours after Biden’s win was announced over the weekend, while world leaders sent their congratulations to the Democratic winner, Russia, and also China, remained unusually quiet.

In 2016, Putin was among the first to send his congratulations, just over an hour after projections claimed Trump had won.

This year, in the hours after the election announcement the Kremlin issued just one congratulatory message that speaks volumes. But not to Biden. Or Trump. It was to director of the Moscow Drama Theater, Oleg Menshikov. A congratulations on his 60th birthday.

It’s an uncertain and foreboding sign as the world enters more uncharted territory in terms of how Russia and China will react to the US in the years ahead.

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media_cameraT A pedestrian walks past a mural depicting Russian President Vladimir Putin and US President Donald Trump and bearing Cyrillic writing reading “Kosovo is Serbia” last week in Belgrade. Picture: Andrej Isakovic
US President Donald Trump pumps his fist during election night in the East Room of the White House in Washington. Picture: Mandel Ngan
media_cameraUS President Donald Trump pumps his fist during election night in the East Room of the White House in Washington. Picture: Mandel Ngan

In 2016 Putin sent a message of “hope” on the horizon at the announcement of Trump’s presidential win.

He hoped to work together to lift Russian-US relations out of the current crisis, he said.

To resolve issues on the international agenda and look for effective responses to global security challenges.

Fast forward to 2020 – and silence. Instead, Putin was pictured discussing “post-conflict recovery” with Syrian president Bashar al-Assad.

Assad’s forces control more than 70 per cent of Syria, while remaining areas are held by US-backed Kurdish forces as well as rebels and jihadists opposed to the Damascus government.

“My reaction was goodness me, it’s so different to four years ago, back in 2016 when Vladimir Putin couldn’t wait to congratulate president-elect Trump,” BBC’s Moscow Correspondent Steve Rosenberg said.

Overnight, a Kremlin spokesperson indicated they will wait until the election result is officially confirmed before providing a formal reaction, noting Trump’s legal claims over possible electoral fraud. China echoed a similar response.

“We believe it is correct to wait for the official results of the elections that have taken place,” Russian presidential spokesman Dmitry Peskov said.

“I’d like to remind you that President Putin has repeatedly said that he will respect the choice of the American people whatever it may be.”

Peskov said Putin would be “ready to work with any elected president of the United States” despite a crumbling relationship since Moscow was accused of election interference in 2016.

But experts are worried.

“The early signs indicate that Mr. Putin is preparing for a deeply adversarial relationship with America’s next president,” New York Times Moscow correspondent Anton Troianovski predicts.

“While Mr. Trump never delivered on Russian hopes of rapprochement between Washington and Moscow, his America-first foreign policy dovetailed with the Kremlin’s desire to weaken the Western alliance and to expand Russian influence around the world.”

In a piece for the Times, Troianovski, along with Moscow based reporter Andrew E. Kramer, said president-elect Biden is already a foe to Russia and has repeatedly spoken out against the country, warning he will toughen up America’s stance the state.

Russia and China will become likely losers in the Trump’s defeat, with Rosenberg claiming the widespread suspicion in Russia’s reluctance to send congratulations to the president-elect is due to a “strong element of sour grapes”.

“It’s not really the result that Moscow was hoping for.

“Donald Trump didn’t transform US/Russia relations as he’d promised, but he never criticised Vladimir Putin. Joe Biden has criticised Vladimir Putin on many occasions, and recently identified Russia as the biggest threat to America.

“The concern here is that a Biden administration will be tougher on Moscow than its predecessor.”

Peskov said that this election was different because of the legal challenges that Trump, who has refused to concede defeat, is planning to mount over the vote.

“The difference is quite obvious … then there were no announcements of legal challenges,” Peskov said.

“We hope that with the next president of the United States it will be possible to re-establish a dialogue and together agree on ways to normalise our bilateral relations,” he said.

Originally published as Sign Putin is unhappy about Trump





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SC unhappy over convict’s pardon plea


The bench was hearing a plea of 46-year-old A G Perarivalan who has sought suspension of his life sentence in the case

New Delhi : The Supreme Court Tuesday expressed unhappiness over the pendency of a plea by a convict seeking pardon in the Rajiv Gandhi assassination case for over two years with the Tamil Nadu Governor.

The top court asked the counsel for petitioner A G Perarivalan, who is serving life sentence, whether the court can exercise its jurisdiction under Article 142 of the Constitution to request the Governor to decide his plea of pardon filed under Article 161. Article 161 empowers a Governor to pardon a convict in any criminal case.

 

A bench of Justices L Nageswara Rao, Hemant Gupta and Ajay Rastogi said, “We don’t want to exercise our jurisdiction at this stage but we are not happy that recommendation made by the government is pending for two years”.

The bench was hearing a plea of 46-year-old A G Perarivalan who has sought suspension of his life sentence in the case till the CBI-led Multi-Disciplinary Monitoring Agency (MDMA) probe is completed.

During the hearing, the bench told senior advocate Gopal Shankarnarayanan, representing Perarivalan, that “the Governor has to act on the aid and advice of the council of ministers. But if the Governor does not pass order, what the court can do, you tell us”.

 

It asked Shankarnarayanan to apprise the court as to how it can request the Governor to take decision and what are the laws on the issue.

The top court then asked advocate Balaji Srinivasan, appearing for Tamil Nadu, as to why the state government cannot request the Governor to pass order without any specific order from this court?

Srinavasan said that Governor had sought report of the MDMA.

The bench then told ASG K M Nataraj, appearing for Centre, as to whether any request has been made by the state to send the report of MDMA.

He replied that the larger conspiracy probe is going on and the investigation is spread over various countries like in United Kingdom and Sri Lanka.

 

The bench told the ASG that the larger conspiracy theory is to find out if any other person, besides those convicted in the matter, are involved in this.

“It is not with respect to those who are convicted and are in jail. You look at it,” the bench told Nataraj, adding that the larger conspiracy probe is pending for almost 20 years.

It said that even after almost two decades of probe in the larger conspiracy aspect, the Centre is saying that it is in the process of getting response for Letter Rogatories (letters of request from a court to a foreign court for some type of judicial assistance) sent to various countries.

“You (Nataraj) look at it and tell us,” the bench said, while posting the matter for further hearing on November 23.

 

The bench allowed the petitioner and the Union of India to file additional documents, if any in the matter.

The state government had earlier told the top court that that the Cabinet has already passed a resolution on September 9, 2018 and recommended to the Governor for the premature release of all seven convicts in the case.

On January 21, the apex court had asked the state government to inform whether a decision has been taken by it on a pardon petition of a convict in the case.

The MDMA was set up in 1998 on the recommendations of the Justice M C Jain Commission of Inquiry which had probed the conspiracy aspect of Gandhi’s assassination.

 

Perarivalan’s counsel had earlier said his role was only limited to procuring nine-volt batteries, which were allegedly used in the improvised explosive device (IED) that had killed Gandhi.

On March 14 last year, the apex court had asked the MDMA to file a status report with regard to a LRs sent to Sri Lanka for examining one of the accused, Nixon alias Suren, who is lodged in a Colombo jail.

The top court had earlier dismissed a plea of Perarivalan seeking recall of the May 11, 1999, verdict upholding his conviction.

It had said the material brought on record before it does not inspire confidence to interfere with the verdict in which Perarivalan and three others were initially awarded death sentence, which was later commuted to life term.

 

The CBI had earlier submitted that Perarivalan had even visited Jaffna in Sri Lanka in the first week of June 1990, besides attending a public meeting along with other conspirators which was addressed by former Prime Minister V P Singh on May 7, 1991 in Tamil Nadu.

Perarivalan’s counsel had submitted that he was just a 19-year-old when the incident took place and had no knowledge of what he was doing and for what purpose the batteries were purchased.

Gandhi was assassinated on the night of May 21, 1991 at Sriperumbudur in Tamil Nadu by a woman suicide bomber, identified as Dhanu, at a poll rally.

Fourteen others, including Dhanu herself, were also killed. Gandhi’s assassination was perhaps the first case of suicide bombing which had claimed the life of a high-profile leader.

 

In its May 1999 order, the top court had upheld the death sentence of four convicts — Perarivalan, Murugan, Santham and Nalini — in the assassination case.

In April 2000, the Tamil Nadu governor had commuted the death sentence of Nalini on the basis of the state government’s recommendation and an appeal by former Congress president and Rajiv Gandhi’s widow Sonia Gandhi.

On February 18, 2014, the top court had commuted the death sentence of Perarivalan to life imprisonment, along with that of two other prisoners — Santhan and Murugan — on the grounds of 11-year delay in deciding their mercy pleas by the Centre.



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Bill Gates Says Unhappy Customers Are Good for Your Business. Here’s Why.


Learning why your customers become unhappy teaches how you can improve the customer experience and build loyalty.


6 min read

Opinions expressed by Entrepreneur contributors are their own.


“Your most unhappy customers are your greatest source of learning.” —

A while back, I was using software that drove me crazy. I was so happy to stop being a customer that I secretly did a little dance in my head. I had become their customer just a mere three weeks earlier. When I purchased this software, I was excited because it was going to help me to prospect for more clients.

What I didn’t realize was that it would take me nearly 10 days to get my account set up to the point where the advanced features I needed were working properly. As one day grew into the next, I was becoming more and more unhappy with this software.

My unhappiness was rooted in this: I had bought the mid-tier plan and the emails I sent to support were only being answered every 24-48 hours. If I wanted faster support, I would have to pay more than double what I was paying now because only the highest tier plan had same-day support. But I didn’t need the features available on the highest tier. Those features were so advanced that it would be like buying a rocket to get to work. The features in the highest tier plan were way beyond the capabilities I needed.

I quickly started to dislike and then hate this software. In a short two-week period, I went from excitement to dislike to full-out contempt. By the end of my 30-day payment period, I was more than happy to ask them to delete my account. I couldn’t wait to become an ex-customer.

Unhappy customers cost you money

Unhappy customers cost you a lot of money. Ask any consultant or coach who takes on a bad client how draining it can be. They demand more of you. They are hard to work with. They take more time and effort to please. They are emotionally draining.

Businesses also experience heavy costs from unhappy customers. Just like with consultants and coaches, unhappy customers demand more. They contact customer support more frequently. They aren’t satisfied with the solutions you offer them. They escalate issues.

When you have a lot of unhappy customers demanding limited time and limited resources, the financial cost can be big—from hundreds to hundreds of thousands of dollars.

The faster you can reduce the number of unhappy customers you have, the better it is for your . (Keep reading to learn how to do this.)

Related: 5 Strategies to Keep Your Customers Long-Term in 2020

Unhappy customers lose you money

Have you ever read a bad review for a product or service you’re considering buying that was so persuasive that you decided not to buy? I’ve done it. These reviews are from unhappy customers who are more than happy to share with the world about their crappy experience. One negative review can dissuade a prospective customer from buying by as much as 22%. If prospective customers find three negative reviews, the potential for lost business increases to 59.2%.

Related: 7 Amazing Ways to Build Long-Term Relationships With Your Customers

Unhappy customers show you opportunities

Unhappy customers give you one thing that happy customers don’t–an opportunity to see where there are issues in your business. Happy customers don’t share what they’re unhappy with. But unhappy customers will tell you exactly why they’re unhappy.

Customer is one of the biggest areas where happy customers quickly become unhappy. Too often, companies skip critical steps in the onboarding of a new customer. Or the onboarding process is so complex and difficult that customers abandon the process. Either way, customers become frustrated and unhappy.

3 ways to stop happy customers from becoming unhappy ones

  1. Better onboarding
    Create a more helpful onboarding process. Let customers know what they can expect during the onboarding process including any bumps they may experience during their onboarding. In your communications with new customers, include links to videos and articles from your knowledge base that they can easily access when they hit those bumps. This saves your customers time from searching for answers themselves. It also reduces the likelihood they’ll contact customer support to help them solve the issue.
     
  2. Better alignment
    Interview and newly onboarded customers to find out what they found easy or hard about the onboarding process. Ask questions around their expectations and their actual experience. Was the onboarding process what they expected? What did they find the most difficult? What would they change? What was missing that would have made their experience better? What did they find confusing? Compile and analyze your customers’ answers. Then look at your onboarding process to make changes based on what you find.

    Related: 3 Strategies to Improve Your Customer Service Experience
     

  3. Better customer support
    Interview and survey customers reaching out to customer support for the first time. Ask them about their first-ever experience with customer support. What did they like? What didn’t they like? What do they like about how other companies offer customer support? Compile and analyze your customers’ answers. Make changes to your customer support processes based on what your customers shared about their customer support experiences.

Dealing with unhappy customers can be hard, especially when your business is small. But you can learn so much about why your customers become unhappy and what you can do to improve the so that more of your customers want to stay.

The key is to speak with your customers at critical points in their customer journey when they’re most likely to become unhappy – during onboarding and in customer support interactions. Surveys and direct interviews will yield you valuable information that shows you the specific areas where you can improve the customer experience and reduce the risk your customers will become unhappy.

By focusing on improving critical parts of the customer journey where customers are most likely to become unhappy and making changes based on what your customers tell you, you’ll quickly see the impact with increased revenues, increased loyalty, increased positive word of mouth mentions in social media and increased referrals.  

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Senior Essendon players left unhappy over handling of Tom Bellchambers retirement


Senior Essendon players have voiced their displeasure at the way Tom Bellchambers’ retirement was handled, according to SEN Chief Sports Reporter Sam Edmund.

The popular Bombers ruckman announced this week that he would hang up the boots after playing 136 games across 12 seasons.

Bellchambers, who has only played seven times this year, hasn’t been in the side since Round 13 and there was some “source of frustration” at the club after he wasn’t given a farewell game against Melbourne on Saturday.

Edmund reported that senior defensive duo Michael Hurley and Cale Hooker were particularly unhappy about the 31-year-old not being selected for one final match.

“There was some angst at Essendon this week and not for the first time this season,” he said on AFL Nation.

“The latest source of frustration centres on Tom Bellchambers, we know he announced his retirement on Tuesday and the tributes have followed as they do.

“He’s much-loved (at Essendon), particular by those teammates who have been through more with him than just getting the four points.

“Bellchambers hasn’t played since Round 13 and there was some anger from some of his senior teammates that he wasn’t given a farewell game against Melbourne.

“My understanding is Michael Hurley and Cale Hooker were among the most vocal and they let their displeasure be known on this, they felt he should’ve been given the chance to bow out with a game to finish the season.

“They thought he should’ve played and he’s not. It doesn’t appear to have ended on a good note for them.”

Essendon ended a disappointing season with a 19-point loss against Melbourne on Saturday afternoon.






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Super Rugby AU: Reds coach Brad Thorn unhappy with Waratahs tactics


Reds coach Brad Thorn says there is no place for theatrics in rugby union as he questioned the gamesmanship of the Waratahs.

While delighted with his side’s 32-26 win over NSW in Friday night’s Super Rugby AU opener at Suncorp Stadium, Thorn was disappointed with the easy way Waratahs kickers fell to the ground when contact was made by Reds’ tacklers.

It led to Reds prop Taniela Tupou being sin-binned for a late tackle on Waratahs flyhalf Will Harrison at a crucial time in the contest when the game was in the balance.

Thankfully for Thorn, Queensland steadied despite having one fewer man on the field, with star flyhalf James O’Connor kicking two penalty goals in the final 10 minutes to seal the Reds’ first competitive win over the Waratahs since 2013.

The Reds celebrate their win over the Waratahs. Picture: Bradley Kanaris/Getty Images
The Reds celebrate their win over the Waratahs. Picture: Bradley Kanaris/Getty ImagesSource: Getty Images



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Boak unhappy with Port Adelaide pair


Port Adelaide’s Travis Boak admits he can’t understand the decision-making process of teammates Dan Houston and Peter Ladhams.

The Power pair were suspended for two and three games respectively for breaching COVID-19 protocols after they recently had guests around at Ladhams’ house.

Former club captain Boak spoke of his disappointment at the situation which comes after Ollie Wines received a one-match ban back in June for undertaking an interview against COVID-19 rules.

“Anger, frustration, disappointment,” the star midfielder said on SEN Breakfast.

“They were probably the three things that came into mind straight away.

“Obviously we know the rules. There’s a lot at stake and what’s in place for us at the moment, we’ve got to follow some guidelines to make sure that the season still runs.

“That was the first thought, and obviously we’ve done some great work to put ourselves in a great position as a footy club on top of the ladder. For those guys to go beyond those rules is really disappointing.

“It’s put ourselves in a tough position. Those guys have been really crucial to our side this year as well but also put themselves at risk.

“It was a really disappointing situation that’s happened. We’ve addressed that as a playing group and we have to move on as a whole.”

Boak was asked how things like this continue to happen when the rules are clearly in place.

“To be honest, I don’t really know how it happens,” he added.

“It’s a poor decision, that’s what it comes down to. After the game the guys wanted to see some people and have gone against the rules and made a very, very poor decision.

“Why they’ve made that decision I’m not too sure. That’s a question for what’s gone through their head. It’s really disappointing from our point of view as players of the footy club.

“It’s a poor decision that they’ve made.”

The Power will look to overcome the loss of Houston and Ladhams when they meet Hawthorn at Adelaide Oval on Saturday as they strive to retain their position on top of the ladder.



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AFL unhappy after Triple M crude parody of Richmond groping incident


The AFL has expressed concern towards Triple M following a post that made light of Richmond’s groping incident.

The now-deleted post led to the league contacting the radio station on Sunday.

On Saturday night, Triple M posted a link to lyrics of a song titled “We’ve Got Your Balls In Hand”, which was a parody of Richmond’s club theme song.

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The article and social media post promoting it has since been deleted, but it was captured and widely shared in the meantime.

Foxfooty.com.au has confirmed the AFL has since voiced its concern with the station.

“The AFL contacted station management today to voice our concern at the content that was yesterday uploaded on their digital channels, and ensure they were aware that the AFL’s position on the recent unacceptable and inappropriate behaviour by the players should be rebuked and not be celebrated,” the AFL statement read.

It‘s not the first time Triple M has made headlines for the wrong reason. In June 2018, Barry Hall was taken off air and promptly sacked for making a crude comment.

On Friday, Richmond coach Damien Hardwick was quizzed by a news journalist on a series of inappropriate acts involving several Tigers players.

Nick Vlaustin and Jayden Short apologised in a written statement, while the AFL also released a statement calling the groping behaviour “unacceptable” and “juvenile.”



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Manchester City chairman ‘unhappy’ with failed title defence as Pep Guardiola seeks summer transfer backing



Manchester City’s owners have made clear to Pep Guardiola their displeasure after relinquishing the Premier League title to Liverpool.

Guardiola says chairman Khaldoon Al Mubarak is “unhappy” with him after City’s tame defence of their crown.

Now the Catalan wants the club to back his latest overhaul, with a top-class central defender and left-back his priorities when the transfer window opens.


And he has also revealed his own frustration after being beaten by Manchester United to two of his leading targets in Alexis Sanchez and Harry Maguire in recent years.

City may be celebrating their victory in the courts after seeing their two-year Champions League ban overturned on Monday, but Guardiola has already begun planning for next season in his bid to dethrone champions Liverpool.

After hitting out at allegations of serious breaches of Financial Fair Play (FFP), which were quashed by the Court of Arbitration for Sport (CAS), he provided a revealing insight into the inner workings of the club and his frank discussions with City’s hierarchy.

While Guardiola says it’s been made clear to him the disappointment felt about missing out on a third straight title, he says he is also willing to let his own feelings be known.

“I’m going to defend my club, and I’m critical of my club,” he said. “Internally, when I don’t like something, I say to my chairman.

“My chairman is not happy with me. We finished 21 or 23 points behind Liverpool. He’s not happy with me, but we discuss internally to try and do better next season, to convince them, but always on the pitch.”

Pep Guardiola says chairman Khaldoon Al Mubarak is unhappy with Manchester City’s botched title defence (AFP via Getty Images)

Kalidou Koulibaly is among the centre-backs being considered by Guardiola, while Ben Chilwell has long been admired at left-back.

But despite a relaxing of FFP rules in light of the coronavirus pandemic and an emboldened feeling at City following their CAS appeal, Guardiola claimed even the resources available to the Abu Dhabi-owned club has not enabled them to compete with United for leading targets.

“We have a lot of money, but we wanted Alexis Sanchez and we could not afford it,” he said. “We wanted Harry Maguire and we could not afford it. We could not pay like United paid.

“So we have money, but the other clubs have money too. We spend in the last decade more than it was in the past.

“United with Sir Alex Ferguson spent a lot of money to be there, all the clubs, if you want to be on top, all the clubs, if you don’t it’s more difficult. Because being a good manager like I am, I’m not good enough without good players, no way.

The Catalan is now seeking support for a summer overhaul of his squad at the Etihad (AFP via Getty Images)

“I am humble enough to accept that without my players I am nothing, zero. That’s why I need my players, and for that I need clubs who are financially strong – like a lot of clubs – to do it.

“United, Arsenal in periods before they win the leagues invest more money than the other ones. When Chelsea start to win Premier Leagues, they invest more money than the other ones.

“I’m a good manager, but I don’t win titles if I don’t have good players and good players are expensive, but all the clubs spend a lot of money. Barcelona spend a lot of money, [Real] Madrid spend a lot of money, English teams spend a lot of money.

“But if we build the club in terms of the last decade to compete with the elite of the Premier League or Champions League, we need to invest.”



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Canberra Raiders coach Ricky Stuart unhappy with Bailey Simonsson sin bin in NRL loss to Melbourne Storm


The NRL bunker will have questions to answer after attracting almost consensus disapproval over a crucial decision to send a Raiders player to the sin bin on Saturday night against the Storm.

In the 28th minute of Melbourne’s 20-14 win at Canberra Stadium, Storm half Ryley Jacks kicked through the line for winger Josh Addo-Carr.

Canberra winger Bailey Simonsson turned to chase the ball and he and Addo-Carr collided just before the tryline, with the incident sent to the bunker for further review.

While in real time it appeared to be worth a penalty and the possibility of a penalty try was even floated, the replays showed Simonsson only had eyes for the ball despite coming into contact with Addo-Carr.

“He’s going for the ball and he gets tangled up with the arms and the legs and brings Josh Addo-Carr down,” former Storm star Cooper Cronk, who was a victim of a dubious sin-binning in last year’s grand final against the Raiders, said in commentary for Fox Sports.

“There’s no doubt that Simonsson’s playing for the ball.”

After the bunker ruled no try but decided that Simonsson had committed an intentional foul off the ball, forcing a sin-binning, fellow Fox commentator Greg Alexander said it was Addo-Carr, running slightly in-field from the sideline, who had actually instigated the contact.

A screenshot of Raiders winger Bailey Simonsson and Storm winger Josh Addo-Carr competing for the ball.
On replay, Bailey Simonsson clearly only had eyes for the ball.(Supplied: Fox Sports)

“He doesn’t know Addo-Carr is there. He turns late and he takes three or four steps, the ball’s there, he’s lunging for the ball Addo-Carr runs into him,” the former Penrith and NSW half-back said.

On the field, Raiders captain Jarrod Croker’s response to referee Grant Atkins announcing the 10-minute break for Simonsson was measured, simply saying it was a “harsh” call, while Simonsson asked “what for?” when told he had to leave the field.

To make matters worse, hooker Josh Hodgson went down with what appeared to be a season-ending knee injury in the lead-up to the incident.

The Storm took advantage of Simonsson’s absence to touch down where he would have been defending less than a minute later.

“The try when we had a man down, we should have never been a man down, there was no way in the world he should have been sent to the sin bin,” Canberra coach Ricky Stuart said.

The NRL bunker flashes the "NO TRY" signal as a split screen shows Raiders coach Ricky Stuart and Storm coach Craig Bellamy.
The bunker’s “no try” ruling was the right one, but the other decision made was tough to swallow for Ricky Stuart (top right).(Supplied: Fox Sports)

“I don’t want to make a big issue of it but I just don’t understand how we use all this technology and money and still get it wrong.

“There was no way Bailey Simonsson should have been sent from the field when he was going for the ball.

Premiership player Michael Ennis said on the television coverage there was “no way in the world that was a professional foul” and Mal Meninga said video referees Ben Galea and Steve Chiddy simply “got it wrong”.



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